Director - Project Management

November 9

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Medvantx

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Description

• The Director, Project Management is responsible for leading and overseeing the seamless integration of newly onboarded clients. • The ideal candidate possesses a strong operational and technical background with excellent project management skills. • The role will leverage advanced project management methodologies and apply strategies and insights to ensure projects are delivered on time, within scope and exceeds client expectations. • This position plays a critical role in driving client satisfaction and operation excellence. • Lead and oversee client onboarding: Serve as a launch expert, ensuring successful execution of client onboarding. • Develop project plans, provide governance and establishing effective tools for project management success. • Guides the development of end-to-end estimates, work plans, methodologies, and deliverables. • Provide technical guidance, understanding requirements and constraints and engaging key stake holders as needed. • Monitors and analyzes launch project launch progress, ensuring alignment with timelines and objectives. • Drives continuous improvement through post launch reviews. • Align project with documented BRDs and SOWs. • Translate customer scope for implementation to drive deliverables and coordinate implementation milestones. • Lead client meetings during launch phase, providing tracking and follow-ups to drive accountability across organizations for completion of tasks. • Engage with stakeholders to gather insights, ensure alignment with strategic objectives, and advocate for project needs. • Review and validate the end-to-end workflow and verify that all functions (production, customer experience, technology, regulatory) are ready to support workflow upon implementation. • Collaborate with Commercial, Customer Experience, Finance, Operations and Technology teams to facilitate effective onboarding. • Works collaboratively with external client project team to ensure a digitized workflow. • Work collaboratively with 3 rd party partners supporting the program when applicable. • Identity, manage and mitigate risk associated with client onboarding process.

Requirements

• 10+ years of experience in pharmacy and/or pharmaceutical project management • 7+ years’ experience within mail order pharmacy operations and/or manufacturer pharmacy support programs • Bachelor’s degree required • Experience working in Agile/Scrum environments, PMP/SCRUM Certification required • Deep and broad knowledge of manufacturer pharmacy support programs • Broad knowledge of technology • Demonstrated ability to influence decision making at a leadership level • Excellent project management skills with proficiency in tools like JIRA and MS Project • Ability to effectively handle multiple projects simultaneously in a deadline driven environment • Excellent verbal, written communication and interpersonal skills. • Ability to work independently and as part of a team and take on new tasks with high level of difficulty. • Ability to interact effectively with internal and external clients and stakeholders. • Work with minimal up-front guidance and take ownership of his / her work product. • Work closely with all major functional leaders.