Senior Analyst, People Services Reporting

March 19

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

👥 People Operations

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Lifepoint Health Support Center

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Lifepoint Health Support Center is a company dedicated to providing comprehensive support and resources for individuals navigating their healthcare journeys. They focus on enhancing patient experience by offering tailored assistance, educational materials, and guidance in managing health-related challenges. Lifepoint aims to empower patients through clear communication and support structures that facilitate better health outcomes.

10,000+ employees

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• The Senior Analyst, LBS Technology People Services Reporting, is responsible for working with People Services systems and data to gather, analyze, and present insights and reports to support decision-making. • Displays working knowledge in the People Services Reporting Module. • Manage complex problems and work with other team members to ensure ticket resolution. • Works with People Services systems and data to gather, analyze, and present insights and reports to support decision-making. • Collect, cleanse, and validate data from various systems. • Design and develop reports, dashboards, and visualizations to present metrics, trends, and insights to business users. • Provide data interpretation support by analyzing data to identify patterns, trends, and correlations, and provide actionable recommendations. • Identify opportunities to streamline reporting processes, automate data collection and analysis, and enhance data visualization techniques to improve efficiency and effectiveness. • Applies working knowledge and experience in own job discipline and broadens capabilities, and continues to build knowledge of the company, processes and customers. • Writes, maintains, and supports a variety of reports or queries using appropriate reporting tools. • Assist in development of standard reports for ongoing customer needs. • Resolves problems, recommending solutions or alternate methods to meet business needs, builds efficiencies and drives optimization. • Recommends process improvements, innovative solutions, and ways to remain compliant with policy and legal changes. • Maintain regular and reliable attendance. • Perform other duties as assigned.

🎯 Requirements

• Education: Bachelors Degree required, preferably in the areas of computer science, information technology, software engineering, or a related field. • Masters Degree (preferred) • Experience: 5+ years of experience. • Experience being part of a shared service organization • Certifications: Oracle Certification (Preferred).

🏖️ Benefits

• 401k • Flexible PTO • Generous Employee illness benefit (EIB) • Medical • Dental • Vision • Tuition reimbursement • Employee Assistance Program