Meyer and Associates
We design, sell and manage the Alumni Benefits Program for alumni groups and travel programs.
Insurance • Affinity Groups • Alumni/ae groups • Alumni Benefits • Travel Insurance
11 - 50
Customer Service Representative - Remote - Full-Time
May 4
Meyer and Associates
We design, sell and manage the Alumni Benefits Program for alumni groups and travel programs.
Insurance • Affinity Groups • Alumni/ae groups • Alumni Benefits • Travel Insurance
11 - 50
Description
• The Client Service Representative should have a friendly, patient phone manner, as we work one-on-one with customers to explain the features of the insurance we offer. There is no cold calling; this is not a call center. • Primary Responsibility: Handling phone and email inquiries from current and prospective customers • Other Responsibilities: Preparing well-written responses to customers, Processing insurance quotes, coordinating underwriting, and assembling insurance certificates digitally
Requirements
• Be computer savvy and use Microsoft Office (especially Word, Excel, and Outlook) • Have excellent communication and reasoning skills • Be able to multitask • Be willing to adjust work schedule to accommodate seasonal work volume • Prior client service experience and/or insurance license is a big plus • All applicants must be based in the US
Benefits
• Competitive pay + 3 weeks paid vacation + plus paid holidays • Generous 401K package (once eligible) • Life and disability insurance
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