Technical Sales Engineer

2 days ago

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Millenilink

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Millenilink is a company focused on tech talent advisory and recruiting, aiming to maximize the ROI on technology investments by attracting the right people to meet business goals. They offer tailor-made strategies for hiring in the competitive digital and technology labor market, specializing in areas such as cybersecurity, cloud and DevOps, data management, and more. With a mission to elevate tech talent acquisition, Millenilink provides services to connect businesses with the talent needed for success in technology-driven industries.

IT Staffing • Contract Recruiting • Permanent Recruiting • Career Development • Digital Solutions Services

2 - 10 employees

🎯 Recruitment

👥 HR Tech

🏢 Enterprise

📋 Description

• Drive departmental sales and collaboration through technical demonstrations of our software products. • Promote a world-class customer experience and support the customer life cycle program as outlined. • Cross-departmental cooperation and assistance in customer retention. • Establish and foster trusted-advisor relationships with potential clients to ensure they receive the highest quality demo and presentation of ABC’s products and services. • Expert on ABC applications and promotes use of best practices and strategies for driving high usage and adoption of ABC applications. • Assist the SAE’s and AE’s in following the defined Strategic Selling sales process and ensure that potential clients receive knowledge and understanding of ABC’s products and services. • Train new sales team members on ABC products as needed. • Manage client expectations effectively throughout the demo and sales process. • Ensure overall client satisfaction through successful delivery of ABC services to new and potential clients. • Understand potential and new client wants/needs and work with the product management team to suggest, design, and deliver product enhancements and solutions. • Own and lead multiple, simultaneous customer engagements demonstrating ABC’s products and services. • Provide business acumen for customers and strive to understand the business problem we are solving to best configure the solution and exceed customer expectations. • Coordinate and attend meetings and events including the execution of details for logistics, packing, scheduling of shipments and booth services, software prep, demonstrations. • Cultivate strategic partners and vendor relationships. • Oversee and manage the hardware analysis/ordering function for the sales team. • Document all sales activity in Salesforce. • Own the transition of the relationship from Sales to Conversion/On-Boarding/Merchant Services to create a seamless sales transition/customer on-boarding process. • Responsible for gathering and/or managing all on-board documents for the sales team. • Independently evaluate options for resolving any issues with onboarding documents or transitioning accounts. • Perform other duties as assigned by manager. Meet deadlines for providing expense reports.

🎯 Requirements

• Demonstrated ability to manage individual and engagement-wide scope of work • Demonstrated client relationship and interpersonal skills • Excellent organizational, analytical, and problem-solving skills • Client-focused attitude -- a customer advocate • Superior communication skills – must be excellent at listening to customer needs, understanding requirements, and identifying technical and operational solutions. • Ability to lead client training, design and knowledge transfer sessions both remote and on-site • Ability to make independent decisions and take calculated risks • Ability to multi-task in a fast-paced environment • A proven track record of meeting with senior management and executives as the subject matter expert • High level knowledge of enterprise IT organizational, business, and technical environments • Team player with solid communication and presentation skills • Must be extremely detail-oriented and able to make sound decisions • Excellent verbal and written communication skills • Ability to problem solve using deductive reason skills in a timely manner • Basic skills including but not limited to addition, multiplication and division of whole numbers, decimals and fractions • Flexibility and adaptability to frequent change • Ability to periodically lift 60 pounds • Must be able to travel a minimum of 12 days per month • Ability to drive a car and hold an unrestricted driver’s license • May require the ability to travel domestically or internationally • May need to be able to acquire a passport • May frequently be required to stand, walk, use hands, reach, stoop, kneel or bend, talk, or hear

🏖️ Benefits

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset • Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! • Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam • Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! • Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement • Medical/Dental/Vision coverage • EAP – we get you help when you need it. Period. • Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 • And more! – so many benefits we couldn’t even fit them all here!