Sales Engineer

March 21

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Kaseware

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Kaseware is a comprehensive investigative case management software platform designed for law enforcement, corporate security, and government agencies. Founded by former FBI Special Agents, Kaseware offers a range of features including case management, link analysis, geospatial analysis, incident management, document management, and more. The platform aims to consolidate multiple systems into one, providing a seamless user experience and improving productivity. It is highly configurable to suit specific organizational needs and is supported by extensive customer service and training. Kaseware is designed to automate and centralize information gathering and analysis, making investigations more efficient and effective. It is used by government agencies, law enforcement, and corporate security teams globally.

Case Management • Incident Management • Analytics • Information Sharing • RMS

11 - 50 employees

🔐 Security

🏛️ Government

💰 $2M Venture Round on 2018-10

📋 Description

• The Sales Engineer will support the sales team by providing technical expertise and guidance during the sales process. • This role involves understanding the customer requirements, demonstrating Kaseware technical solutions, and collaborating with internal teams to ensure successful implementations. • The Sales Engineer will act as a technical advisor, building credibility and trust with potential clients. • Subject Matter Expertise: Serve as the Growth Team’s technical expert on the Kaseware platform and component technologies, achieving comprehensive mastery of all Kaseware technologies. • Requirements & Use Case Analysis: A core responsibility will be to develop, implement, and follow processes for pre-sale analysis of customer use cases and requirements. • Conduct technical discovery meetings, read customer documentation, and document findings in detailed Statements of Work (SOWs) and internal systems. • Presentations and Demonstrations: Collaborate with the Sales Team to understand customer requirements and deliver tailored technical presentations and demonstrations of Kaseware solutions to both new, and existing customers. • Technical Support: Provide 1st-level technical support during the pre-sales cycle for new opportunities and upsells. • Content Creation & Sales Enablement: Develop and enhance technical documentation and collateral. • Sales Deliverables: Contribute to professional responses to customer RFPs/RFIs and technical requests. • Product Management Support: Capture feature requests and provide feedback. • Proofs of Concept: Support the development of proof-of-concepts (POCs) and system trials as required for selective opportunities. • Documentation: Document technical information and maintain accurate records in relevant systems. • Availability: Accommodate a global customer base with potential early morning or late evening/night meetings. • Miscellaneous: Perform other duties and projects as assigned.

🎯 Requirements

• Language: English • Background Check: Must be able to pass a full CJIS compliant fingerprint-based background check. • Citizenship: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply (no sponsorship available). • Travel: Ability and willingness to travel domestically and internationally, up to 50% of the time if required, with a valid U.S. passport.

🏖️ Benefits

• Competitive salary and bonus program in an entrepreneurial environment • Excellent health, dental, and vision insurance • Unlimited paid time off plan plus paid holidays • 401k with company matching • EcoPass provided for Colorado-based employees • Salary Range: $150,000-$175,000 + $17,000 Variable Compensation for up to $192,000 OTE