Sales Engineer - SIP

March 21

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $112k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Sinch

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Sinch is a leading provider of cloud communications for customer engagement. The company offers a comprehensive suite of AI-powered applications and APIs designed to facilitate messaging, email, and voice communication at scale. Sinch's solutions enable businesses to verify user identities, run omnichannel marketing campaigns, and provide customer support across multiple channels. By leveraging its robust network connectivity and rich communication services, including RCS and messaging platforms, Sinch empowers organizations to enhance customer interaction and satisfaction. Serving various industries, Sinch helps businesses like FirstBank and EasyPark manage customer communications effectively through secure, reliable workflows.

cloud communications • VoIP • API • telecommunications • SMS

1001 - 5000 employees

Founded 2008

📡 Telecommunications

☁️ SaaS

💰 Post-IPO Secondary on 2022-09

📋 Description

• We are seeking a Sales Engineer who thrives in complex and dynamic environments. • This candidate will possess strong technical, analytical and communication skills, and bring strategic/critical thinking to the team. • This role involves engaging with customers across multiple vertical segments in pre-sales activities, managing projects and relationships. • The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can lead projects and teams effectively. • While the ideal candidate will support the entire portfolio of Sinch's communications channels (including Voice, Messaging, Email, and OTT) this position may focus primarily as a technical expert supporting Elastic SIP Trunking (EST) from initial engagement through successful deployment. • The role offers a dynamic mix of technical sales, proof of concept support, and continual technical guidance.

🎯 Requirements

• 5+ years in Sales/Solutions Engineering • BA/BS degree or equivalent practical experience • The ideal candidate will have proven experience with SIP trunking solutions, and integrating VoIP technologies with enterprise-level platforms • Experience with messaging services including SMS, MMS, RCS and other common channels. • Email experience is a plus. • Desire to work in a fast-paced startup environment • Capable of discussing designs and implementing complex telecommunication solutions to ensure a proper understanding of operational efficiency and seamless integration with existing infrastructure. • Demonstrated ability to manage complex technical projects and lead technical strategy in sales engagements. • Exceptional communication skills, with a knack for presenting technical information to various non-technical stakeholders clearly and persuasively. • Proven success in fostering collaboration across multiple departments and effectively managing stakeholder relationships. • Deep understanding of the industry, including trends, challenges, and opportunities, with the ability to translate this knowledge into actionable sales strategies.

🏖️ Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. • TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters. • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.