Sales Engineer
November 2
Description
• Provide pre-sales support and technical assistance to the sales team. • Conduct live solution demonstrations tailored to customer needs. • Collaborate with account executives to understand customer requirements and deliver customized presentations. • Address technical questions and provide expert guidance during the sales process. • Support the RFP (Request for Proposal) process by contributing technical content and ensuring accurate and compelling responses. • Work closely with Product and Customer Success teams to ensure a seamless customer experience. • Identify and communicate customer feedback and unmet needs to internal teams. • Assist in the development of sales materials and technical documentation. • Improve the sales process by sharing feedback with the Sales VP based on observations during sales calls. • Review Gong recordings to gather feedback on areas for improvement in sales tactics and presentations.
Requirements
• 5+ years of experience • Proven experience in leading SaaS solution demonstrations. • Strong presentation and communication skills. • Ability to understand customer requirements and translate them into effective demonstrations. • Familiarity with EHR systems and the human services space is a plus.
Benefits
• 401k matching • medical, dental and vision healthcare coverage • unlimited PTO • paid holidays • volunteer time off • paid parental leave
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