Key Account Manager - Transport

November 4

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Mirka USA

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Abrasives • Sanding Tools • Sanding Accessories • Polishing compounds • power tools

51 - 200

Description

• The ideal candidate for this position should have a proven track record of demonstrated abilities and a minimum of 10 years of experience in the abrasives or related industries of transportation. • Additionally, the candidate should possess excellent written and oral communication skills and a passion for developing and sustaining strong client relationships. • Main responsibility is to build and sustain long-term relationships with the following groups: - National and large regional key partners - Industrial Companies (including training facilities) - End Users • Work with Sector Leader to assist in defining key targets for further development. • Identify, initiate, and manage relationships at the middle management level within target organizations: end-user accounts & distributors. • Conduct and manage surveys, testing, and present results. • Manage launch schedule and implementation of conversions. • Training – develop and conduct training curriculum in module format for technicians, national distributors, and tech centers. • Training will include product use, tools, systems, SOPs, etc. • Train the trainer – coordinate activities with local sales rep and raise their skillset for local account support. • Provide local District Sales Manager detailed expectations for account follow-up and ongoing account development milestones and goals. • Effective two-way communication with MUS sales organization, at all levels. • Support the sales organization to achieve new/existing customer growth and new/existing product growth within the above-described area of responsibility. • Assist and evaluate new products for the addition and introduction into our product offering. • Identify product development opportunities to sales & marketing groups. • Responsible for supporting promotional programs, product introductions, pricing, and applications in KAM’s area of responsibility. • Prioritize opportunities based on company business plan. • Become the resident expert on trends in the Transport industry, specifically relating to end use customers (competitors, process/application changes). • As the market changes, the KAM must translate this information and identify the overall impact to MUS and proactively communicate action plan(s) to react accordingly to the changing conditions. • Actively use and support company CRM requirements and objectives to simplify the sales and marketing process and to create better customer service.

Requirements

• 5+ years of abrasive industry or related industries experience such as paint, adhesives, paint or surface refinishing required. • 5+ years of outside sales experience required • Process and application knowledge across relevant industry sectors • Experience and understanding of relevant industry standards • Excellent oral and written communication skills • Competency in computer, presentation, and business media • Experience in development and conducting training of others • Interpersonal and listening skills with the ability to build consensus and influence others through diplomacy and use of facts • Excellent time management and organizational skills • Ability to conduct research and compile recommendations based on analysis and fact-finding results • Ability to take plans and put them into action and see through to final result • Bachelor’s degree preferred • Marketing experience preferred • Ability to develop and nurture executive level contacts and/or extensive network in abrasives industry