IT Engineer

August 24

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MissionWired

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We're MissionWired, and we develop effective and innovative digital strategies that help our partners change the world.

51 - 200

Description

• Ensuring secure and efficient deployment of endpoints and applications; • Implementing and configuring new software and hardware solutions to improve operational efficiency; • Managing data migrations across different platforms and applications; • Planning and executing IT infrastructure projects, including system migrations, integration of redundant systems and provisioning of physical office space; • Serving as an advanced help desk resource, troubleshooting complex issues with user endpoints and applications; • Implementing advanced security controls across IT infrastructure, staff endpoints and user accounts.

Requirements

• Strong communication skills: ability to explain complex actions with simple steps • Ability to exercise patience • Ability to collaborate with colleagues across teams with varying levels of technical knowledge • Experience integrating acquired companies into a parent platform company is a significant plus • Experience with nonprofit organizations and political campaigns is a plus • Experience configuring and administering key IT platforms, including: • HRIS platforms like Rippling • Identity providers and application deployment tools like Google, Microsoft, Rippling, or Okta • Productivity platforms like Google Workspace and Microsoft 365 • Endpoint deployment tools like Apple Business Manager • Mobile Device Management like Rippling or Intune • Help desk ticketing and automation systems like Jira