MoeGo
MoeGo is a comprehensive pet care management platform designed specifically for businesses in the pet service industry. It offers an all-in-one solution for grooming salons, mobile grooming, daycare, boarding, and training, simplifying operations and boosting efficiency for over 10,000 businesses. MoeGo features advanced tools including customer relationship management, real-time analytics, and customizable branded apps to help pet care providers enhance customer loyalty, streamline bookings, and grow their businesses.
Customer Success Manager
April 6
MoeGo
MoeGo is a comprehensive pet care management platform designed specifically for businesses in the pet service industry. It offers an all-in-one solution for grooming salons, mobile grooming, daycare, boarding, and training, simplifying operations and boosting efficiency for over 10,000 businesses. MoeGo features advanced tools including customer relationship management, real-time analytics, and customizable branded apps to help pet care providers enhance customer loyalty, streamline bookings, and grow their businesses.
📋 Description
• About MoeGo: Transforming pet care business technology. • Customer Success Manager critical role for small to mid-sized business customers. • Drive adoption, satisfaction, and long-term retention through personalized support. • Collaborate with teams to deliver exceptional customer experience.
🎯 Requirements
• 3+ years of experience in Customer Success, Account Management, or a related customer-facing role, preferably in SaaS. • Experience managing a portfolio of SMB and mid-market customers • Strong communication and relationship-building skills • Comfortable with technical conversations • A proactive mindset with problem-solving skills • Experience with CRM tools (e.g., Salesforce, Hubspot) • Ability to thrive in a fast-paced startup environment
🏖️ Benefits
• Competitive compensation package • Base salary • Performance bonus • Flexible benefit plans for employees and family • 401(k) matching
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