America's most powerful financial membership. Borrow, save, invest, and earn – all in one app.
Alternative Financial Services • Big Data • FinTech • Online Lending • Financial Wellness
201 - 500
💰 $250M Post-IPO Equity on 2021-09
September 7
🇺🇸 United States – Remote
💵 $55k - $63k / year
⏰ Full Time
🟢 Junior
🏆 Customer Success
🗽 H1B Visa Sponsor
America's most powerful financial membership. Borrow, save, invest, and earn – all in one app.
Alternative Financial Services • Big Data • FinTech • Online Lending • Financial Wellness
201 - 500
💰 $250M Post-IPO Equity on 2021-09
• Investigate claims of ID theft and unauthorized charges • Identify and mitigate fraud • Communicate fraud trends and share best practices • Assist in completion of ongoing projects to mitigate risk • Monitor workflow for efficiency gains
• A minimum 2+ years with prior investigations or Fraud experience • Previous e-commerce or Financial experience preferred • Ability to multitask and manage multiple cases and projects simultaneously • Ability to evaluate risks and the impact of decisions on an overall organization • Excellent communication skills: written and verbal, basic phone center soft skills • Ability to write concise and factual investigative reports • Good conflict resolution/problem-solving skills that focus on preventing monetary loss • Ability to de-escalate complex situations • Analytical, statistical reporting and research skills • Ability to operate in a fast-paced environment with a sense of urgency and attention to detail • Consistency with meeting productivity expectations • Excellent organizational, analytical, and critical thinking skills • Ability to analyze situations and issues, identify options, draw logical conclusions • Exceptional problem-solving skills • Experience using a CRM such as Salesforce, Kustomer, Zendesk • Experience using Data Analysis Tools Such as Looker, Periscope, Qualtrics
• Competitive salary packages • Comprehensive medical, dental, vision and life insurance benefits • Wellness perks • Paid parental leave • Generous Paid Time Off • Learning and Development resources • Flexible working hours
Apply NowSeptember 7
51 - 200
Manage contracts and solutions for clients at Authentic8, a cybersecurity company.
🇺🇸 United States – Remote
💵 $70k - $85k / year
💰 Series B on 2017-08
⏰ Full Time
🟢 Junior
🏆 Customer Success
🗽 H1B Visa Sponsor
September 7
11 - 50
Entry-level support role for Laudio's client engagement and delivery.
🇺🇸 United States – Remote
💰 $7.3M Series A on 2019-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
September 7
201 - 500
Client Services Analyst role supporting RxSense's pharmacy benefits service inquiries.
🇺🇸 United States – Remote
💵 $46k - $68k / year
💰 Private Equity Round on 2020-05
⏰ Full Time
🟢 Junior
🏆 Customer Success
🗽 H1B Visa Sponsor
September 7
201 - 500
Join [solidcore] as a remote CX Specialist to enhance client experiences.
🇺🇸 United States – Remote
💵 $49k - $55k / year
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🏆 Customer Success
🗽 H1B Visa Sponsor
September 7
201 - 500
Client Services Representative at Wealthfront supporting clients in financial management.
🇺🇸 United States – Remote
💰 $69.7M Convertible Note on 2022-09
⏰ Full Time
🟢 Junior
🏆 Customer Success
🗽 H1B Visa Sponsor