Director - Global Services Delivery

2 days ago

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Moodle

WebsiteLinkedInAll Job Openings

Open source LMS / CMS / VLE • Education • E-learning • Workplace Learning • Learning and Development

51 - 200 employees

Founded 2002

📚 Education

☁️ SaaS

💰 $1.4M Venture Round on 2021-08

Description

•Moodle with us! •We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world. •Moodle is experiencing an exciting period of growth. As a result, we’re looking for a customer service driven, commercially astute and entrepreneurial professional services leader to help us achieve our strategic goals. •This role forms part of our Commercial division’s senior leadership team and is integral to Moodle’s ongoing success. •As a highly experienced commercial leader, you will bring entrepreneurial spirit and a hunger for success to achieve revenue growth targets and our strategic objectives. •Bringing together, leading and inspiring a global Moodle Services Delivery team across Custom Development, Learning Design, Customer Success and Infrastructure. •Attracting, developing and leading a high performance team that are passionate about delivering Moodle services to the world. •Developing and implementing strategic plans for design and build of new Moodle Services. •Financial management, including budget and forecast setting, cost and revenue management. •Developing and maintaining strong relationships with clients in order to deliver world class customer service across our Services Delivery business units.

Requirements

•Proven track record of delivering highest quality solutions, on time and within budget, delighting customers. •Technical skills and experience of hands-on work with the Moodle platform, infrastructure and integrations. •Demonstrated track record of developing strategic business plans and leadership of a complex Services Delivery team, with experience leading these teams in a software product company desirable. •Excellent communication skills (verbal and written), negotiation skills and a collaborative/team approach to execution. •Collaborative and team focused attitude, a willingness to embrace the culture and bring teams together, all with a genuine passion for helping Moodle advance our mission.

Benefits

•Taking on a genuinely flexible, distributed role, working from anywhere in the world. •A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’