Customer Service Representative

September 23

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More Staffing LLC

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recruitment • Human Resources • outsourcing • staffing • remote work

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Description

• We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. • The ideal candidate will be passionate about providing exceptional customer experiences. • You will ensure that all inquiries are handled efficiently and professionally, enhancing customer satisfaction and loyalty.

Requirements

• Previous experience in a customer service role, ideally within the fashion or e-commerce industry. • Excellent written and verbal communication skills, with a strong ability to convey information clearly and effectively. • Familiarity with e-commerce platforms and customer service tools, particularly Gorgias. • Demonstrated ability to think critically and resolve customer issues with a solution-oriented mindset. • Strong interpersonal skills with the ability to build rapport and maintain positive relationships with customers and team members alike. • A meticulous approach to work, ensuring that all customer interactions are handled with care and precision.