Motion (YC W20)
Motion is an AI-powered productivity platform that automates and optimizes scheduling, task management, and project planning for individuals and teams. It helps increase productivity by providing personalized, dynamically updated schedules that prioritize tasks, manage deadlines, and limit unnecessary meetings. Motion integrates with major calendar systems and supports collaboration for work teams across various industries such as marketing, IT service, and real estate management. Known for its unique 'Happiness Algorithm', Motion aims to maximize user satisfaction and focus by streamlining task prioritization and scheduling, making it a comprehensive tool for managing both professional and personal responsibilities.
Customer Success
February 10
Motion (YC W20)
Motion is an AI-powered productivity platform that automates and optimizes scheduling, task management, and project planning for individuals and teams. It helps increase productivity by providing personalized, dynamically updated schedules that prioritize tasks, manage deadlines, and limit unnecessary meetings. Motion integrates with major calendar systems and supports collaboration for work teams across various industries such as marketing, IT service, and real estate management. Known for its unique 'Happiness Algorithm', Motion aims to maximize user satisfaction and focus by streamlining task prioritization and scheduling, making it a comprehensive tool for managing both professional and personal responsibilities.
📋 Description
• Motion is building the world’s most advanced project management system. • Our users provide data on their workload and resources. • Motion makes intelligent decisions about task execution. • We are a fast-growing company trusted by thousands. • Location: North America (Remote) • Compensation: $90k-$145k base salary, plus equity compensation.
🎯 Requirements
• 2-5 years of experience in customer success/account management, preferably within a SaaS environment • Experience working directly with customers to drive adoption, success, and retention of a product • Ability to multitask and manage a high volume of accounts in a fast-paced environment. • Proactive, ownership mindset with a strong ability to manage both up and down the chain (customers to C-suite) • Strong communication skills and the ability to navigate executive-level conversations with ease • Experience with tools like Salesforce, ChurnZero, Front, or similar tools • Ability to gather customer feedback and translate it into actionable insights for internal teams • A passion for building strong customer relationships and driving value for their business • Ability to derive insights from customer data to inform decision-making • A willingness to work hard and a high pain tolerance • Excellent attention to detail and organizational skills
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