Sales Desk Support

4 days ago

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Motorola Solutions

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Public Safety • Enterprise Security • Two-way Radios • Radios • Land Mobile Radios (LMR)

10,000+

Description

• This role supports the Pelco and Avigilon international sales team with relevant dashboards to monitor sales activity and performance. • Act as a vital link between sales team and customers. • Generate detailed and accurate sales quotes for products and services in response to customer requests. • Accurately process customer transactions (quotes and sales orders). • Manage trade discounts. • Coordinate with sales, finance, operations, and logistics teams to ensure smooth order transfer from initiation to completion. • Monitor order status and proactively resolve issues during order fulfillment process. • Maintain accurate records and documentation for quotes, orders, and customer interactions. • Collaborate with cross-functional teams to improve customer experience.

Requirements

• Bachelor's Degree • Prior experience in a sales support, order management, or similar role within a technology or communications company • Knowledge of channel/partner sales and account management principles and practices as applied in a Technology/SaaS environment • Understanding of sales process deal registration at technology, software or services company • Ability to handle multiple projects in a fast-paced environment while paying excellent attention to detail • Strong verbal and written communication skills • Excellent organizational skills • Problem-solving and dispute-resolution abilities • Can do attitude and strong time management skills