EHR Software Trainer

2 days ago

πŸ‡ΊπŸ‡Έ United States – Remote

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ‘©β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Human Resources (HR)

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Description

β€’ Train and coach employees on procedures related to the software via in person, videoconference, and webinar β€’ Become a subject matter expert on software applications through self-directed learning while remaining current with the product as updates are made β€’ Identify and suggest opportunities for operational and product improvements β€’ Liaise between business and technology team members with customer-facing responsibility β€’ Review and follow up internal tickets, tasks, and special projects as assigned by management β€’ Provide project status updates as needed β€’ Participate in software testing as improvements are made β€’ Accountable for projects assigned by senior management related to training customers on software β€’ Create training manuals for all customers

Requirements

β€’ Previous physician practice management system (PMS) / electronic health record (EHR) software experience β€’ Understanding of RCM workflows β€’ Proficient in Microsoft Office β€’ Knowledge in process data analysis and business processes β€’ Good communication skills with experience developing and managing customer relationships β€’ Excellent analytical skills and ability to learn quickly β€’ High motivation and desire to do whatever it takes to help our company succeed β€’ Good project management skills β€’ Excellent problem-solving skills β€’ Ability to work independently, learn new tasks/handle multiple tasks, solve problems, meet deadlines, and show strong self-motivation and initiative

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