Director of eCommerce

20 hours ago

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11 - 50 employees

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Description

• We are seeking an experienced Director of eCommerce to lead and optimize our website, taking full ownership of the eCommerce experience. • This role is responsible for driving website performance through CRO, design, development, and data-driven experimentation, while building and leading the eCommerce team. • You will not have full P&L ownership, nor will you oversee customer acquisition, retention, or other marketing functions. • We have dedicated teams in place for these areas, and they rely on the website to convert traffic effectively and drive sales. • As the Director of eCommerce, your focus will be on website management and optimization, ensuring our site continuously improves its user experience, conversion rates, and operational efficiency across these key focus areas: • Core Responsibilities & Team Building: Take ownership of the eCommerce department from the CEO and lead multiple functions including CRO, Funnel & Landing Pages, Data & Analytics, eCommerce Operations, and Merchandising. • Lead & Utilize the Existing Team: Guide design and development teams to improve site usability, and collaborate with marketing for optimization. • What We Expect: Ensure ownership, experimentation, data accuracy, continuous improvement, and team building to drive international growth and operational excellence.

Requirements

• Proven Leadership in DTC eCommerce: Extensive experience in leading eCommerce functions, particularly within direct-to-consumer brands. Subscription-based business experience is a plus. • Expertise in CRO & Experimentation: A strong track record of managing a high-volume testing and experimentation program that directly impacts P&L. • Data-Driven Mindset: Deep experience in analytics, data tracking, and using data to inform key business decisions. • Marketing Knowledge: Ability to collaborate with marketing teams to optimize site traffic, improve conversions, and achieve business objectives. • Technical Understanding: Familiarity with Shopify, ReCharge, app integrations, front-end development, and technical SEO. • International Expansion: Experience in driving international growth through optimized localized experiences. • Team Building: Proven ability to build and lead high-performing, lean teams focused on eCommerce, CRO, and data analytics.

Benefits

• Impact: Be part of a small, nimble team where your contributions will directly influence the success of the business. • Innovation: Work in an environment where no idea is too crazy, and every experiment has the potential to drive significant results. • Growth: Join us at a pivotal time as we scale our product offerings globally, with countless opportunities for professional development. • Ownership: Lead and shape our CRO strategy with the autonomy and resources necessary to succeed. • Fully Remote Flexibility: Work from wherever you thrive best, with the freedom to choose your own location. • Comprehensive Medical Benefits: Your well-being is our priority, with premium medical plans designed to support your health. • Competitive Compensation & Bonuses: Enjoy a competitive salary paired with performance bonuses that reward your contributions to our shared success. • 401(k) with Company Match: Plan for your future with our 401(k) program, which includes a generous company match to help grow your retirement savings. • Unlimited PTO: Take the time you need with our flexible, unlimited paid time off, allowing you to find balance in work and life. • Opportunities for Growth: Elevate your career as part of a dynamic brand that fosters upward mobility. • Join Us on Our Journey: Be an integral part of a fast-growing company, shaping its success and trajectory.