Ollie
Ollie is a pet food company that specializes in providing high-quality, human-grade food for dogs. Their products are made from whole, carefully sourced meats, fruits, vegetables, and grains with no artificial flavors, by-products, or harmful fillers. Designed to offer balanced and science-led nutrition, Ollie's meals are formulated by veterinarians to cater to all life stages of dogs. Their food is minimally processed and crafted in the U. S. facilities, ensuring premium quality and safety standards.
Premium Pet Food • Home Delivery • Healthy Food • Direct to Consumer
Customer Experience Sales Associate
March 11
Ollie
Ollie is a pet food company that specializes in providing high-quality, human-grade food for dogs. Their products are made from whole, carefully sourced meats, fruits, vegetables, and grains with no artificial flavors, by-products, or harmful fillers. Designed to offer balanced and science-led nutrition, Ollie's meals are formulated by veterinarians to cater to all life stages of dogs. Their food is minimally processed and crafted in the U. S. facilities, ensuring premium quality and safety standards.
Premium Pet Food • Home Delivery • Healthy Food • Direct to Consumer
📋 Description
• Come join the Ollie Canine Care team! • Our customers want the best for their dogs, and we share that passion. We’re looking for an experienced Customer Experience Sales Associate to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (and their parent) has the best possible experience. We make sure that, from box to bowl, all our dogs (and their parents) have the best experience possible. • At Ollie, dogs are at the heart of everything we do. Our love for them drives us to be our best, whether we're raising the bar on our products, customer service, or teamwork. As a team, we set new standards and strive to continually improve in everything we do. • We also believe in being courageous and kind—creating an inclusive space where diverse perspectives help us grow stronger and work better together. And we want every moment at Ollie to be a chapter you’ll cherish, with a team that celebrates successes, learns from challenges, and enjoys the journey. • The Customer Experience Sales Associate will report to the Customer Experience Shift Manager, Sales. This is a remote position, in the Nashville, TN, or Salt Lake City, UT areas ONLY.
🎯 Requirements
• Put pets first. You love dogs and approach every dog with the same empathy and understanding as if it were your own. • Love the sale. You know how to guide a conversation toward a close and secure a sale, and you handle rejection and customer objections with tact, turning potential “no’s” into opportunities. • Value patience. You leverage your knowledge and communication skills (written and oral) to provide the best answers to our pup parents’ many questions. • Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules. • Problem solver. Cutting through to the core of a problem and figuring out how to fix it energizes you. • Fun. You don’t mind occasional sloppy dog kisses and love sharing memes.
🏖️ Benefits
• Competitive hourly salary, sales commission structure, and a stake in the company • Sponsored 401k program with employer match up to 4% • Comprehensive health coverage including medical, dental and vision • Paid parental leave • 1-week paw-ternity leave for new dog parents • Ollie subscription for one dog • Inspiring pack members!
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