Nanny Solutions
Nanny Solutions is a company focused on connecting families with qualified caregivers through a streamlined hiring process. They offer both client and applicant registration to facilitate the search for nannies and childcare professionals, ensuring a trustworthy and compassionate experience for families seeking support.
Chat Support Specialist
February 15
Nanny Solutions
Nanny Solutions is a company focused on connecting families with qualified caregivers through a streamlined hiring process. They offer both client and applicant registration to facilitate the search for nannies and childcare professionals, ensuring a trustworthy and compassionate experience for families seeking support.
📋 Description
• Provide exceptional customer service through online chat support • Respond to customer inquiries and provide support through online chat • Resolve customer issues in a timely and professional manner • Escalate complex issues to the appropriate team members • Maintain accurate records of customer interactions • Identify and report trends in customer inquiries
🎯 Requirements
• Excellent written and verbal communication skills • Strong problem-solving abilities • Ability to work independently and as part of a team • Previous customer service experience preferred • Experience with online chat support software a plus
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