Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.
Reimagining critical government services
2 days ago
🏈 Alabama – Remote
🌵 Arizona – Remote
+26 more states
💵 $126k - $139.5k / year
⏰ Full Time
🟠 Senior
👷♀️ Project Manager
🦅 H1B Visa Sponsor
Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.
Reimagining critical government services
• About Nava • Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. • Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. • Meeting our mission is an opportunity to restore trust between people and public institutions. • We focus on populations that are the least protected because the stakes are higher. • As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. • We bill for our time, selling our expertise and problem-solving methodology to government clients. • Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. • These end-users—the humans who benefit from our work—are at the core of everything we do. • We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. • Position summary • The Senior Project Manager supports the delivery of complex projects and products using the appropriate agile project management methodology, learning & iterating frequently. • As a liaison between client stakeholders and their project team, they will communicate transparently with stakeholders to build trust and close client relationships. • The incumbent will work with the Product Manager to define the roadmap for any given product and translate tasks into user stories. • They will lead the collaborative planning process and prioritize the work that needs to be done against the capacity and capability of a cross-disciplinary team, including engineers, designers, and product managers. • They will ensure all products are built to an appropriate level of quality for the stage of development. • Lastly, they will actively and openly share knowledge of best practices, in service of Nava's culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.
• At least 5 years of experience as a Project Manager with 2-3 years (minimum) direct experience with agile development practices • Salesforce experience (1-2 years with Salesforce specifically and 5 years in project management) • Understanding of what it means to implement in a Salesforce instance and integrate with other systems outside of Salesforce. • Familiar with Salesforce low-code tools and their limitations including Flows and other automations, Lightning Record Pages Approval Processes, etc. • Familiar with the Salesforce application development lifecycle, including typical development, testing, and deployment strategies. • Experience with both the use and management of ticketing systems • Experience managing client relationships (managing milestones and dependencies, stakeholder awareness of goings on within the team, stakeholder communication) Familiarity with Jira, Confluence, GitHub, Trello, and/or other industry-standard tools • Experience leading complex projects, including managing milestones, dependencies, and integrations with significant risk, uncertainty, or scale • Previously worked with product, design, and engineering teams as a cohesive unit and maintaining open lines of communication in a multi-disciplinary environment • Previous experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery • Scrum Master or Product Manager in a complex software development environment with multiple stakeholders • Highly skilled in facilitating communication and managing the psychological safety of a team
• Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. • Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. • Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. • Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. • Employee wellness program: Access our comprehensive Employee Wellness Program. • Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. • Fertility support: Benefit from fertility support and treatment options. • Sabbatical leave: We offer a sabbatical leave program. • 401k contributions: We match 4% of your salary in 401k contributions. • Flexible work arrangements: We offer flexible work arrangements to suit your needs. • Home office setup: Receive assistance with your home office setup and a monthly phone allowance. • Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). • Learning and development: Access our comprehensive learning and development program. • Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. • Equity stock options: Benefit from equity stock options. • Employee referral program: Participate in our employee referral program. • Commuter benefits: Enjoy commuter benefits. • Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. • Vibrant culture: Join our welcoming, highly collaborative, and open culture that supports remote work.
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