Technical Support Engineer

November 5

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Neo4j

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Graph Database • NoSQL Database • Native Graph Technology • Graph Platform • Graph Analytics

501 - 1000

Description

• About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. • What You'll Do: As a Technical Support Engineer, you’ll spend your first 2-4 months immersed in learning Neo4j’s products, support and other internal processes, and working support cases from customers to build up the appropriate level of experience and insight needed to deliver the level of support Neo4j’s customers have come to appreciate and expect. • Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry across the globe, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics.

Requirements

• B.S. or M.S. in Computer Science or Engineering, or other technical fields strongly considered • Occasional travel, up to 20% expected • Preferable prior experience in a customer facing support role