Salesforce Business Architect - Experience Cloud

December 27, 2024

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Neocol

Salesforce.com • Saas • Sales Cloud • Service Cloud • Community Cloud

Description

• As a Neocol Salesforce Business Architect, your day will involve leading the design and implementation of Salesforce solutions, focusing on Sales Cloud, Service Cloud, and Experience Cloud • Collaborate with cross-functional teams to understand client requirements and translate them into scalable solutions while conducting business process reviews and gap analysis to identify optimization opportunities • As a key advisor, you’ll provide expert guidance on Salesforce best practices for subscription-based organizations while leading workshops or training sessions for clients • Oversee the entire project lifecycle, ensuring timely and successful delivery while building strong client relationships • Mentoring junior team members and collaborating with Senior Leadership on strategic initiatives will also be a vital part of your role

Requirements

• Minimum of 5 years of experience as a Business Architect, in Salesforce consulting, with a strong focus on Experience Cloud, Sales Cloud, and Service Cloud • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Sales/Service Cloud Consultant) preferred • Proven track record of successful Salesforce implementation projects • Excellent communication and interpersonal skills, with the ability to engage effectively with various stakeholders • Strong analytical and problem-solving abilities • Experience in leading and mentoring project teams • Ability to travel as required for client engagements • Strong abilities to create impactful presentations that will tell a compelling story

Benefits

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life • Employer match 401(k) plan • Medical, vision & dental benefit offerings • Adoption Assistance Program • Flexible PTO • Mobile & Internet reimbursement • Certification Bonus Program

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