Customer Support Representative

October 20

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Description

β€’ To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training). β€’ To report on common issues and flag anything urgent. β€’ To approach customers proactively about select promotions. β€’ To support with some translations as our "go-to" native speaker.

Requirements

β€’ Be fluent in written and spoken English (this is the official office language). β€’ Be interested in learning about iGaming and increasing your tech knowledge. β€’ Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5, or only night shifts, as you prefer).

Benefits

β€’ Fully remote work. β€’ In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐢). β€’ Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion). β€’ Diverse paid times off. β€’ Presents and bonuses from the company.

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