Customer Support Representative
October 20
Description
• To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training). • To report on common issues and flag anything urgent. • To approach customers proactively about select promotions. • To support with some translations as our "go-to" native speaker.
Requirements
• Be fluent in written and spoken English (this is the official office language). • Be interested in learning about iGaming and increasing your tech knowledge. • Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5, or only night shifts, as you prefer).
Benefits
• Fully remote work. • In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶). • Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion). • Diverse paid times off. • Presents and bonuses from the company.
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