Coordinator II, Client Service

December 10

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Logo of NextGen Healthcare

NextGen Healthcare

EHR • financial • and HIE solutions for hospitals • health systems • physician practices

1001 - 5000 employees

Founded 1998

⚕️ Healthcare Insurance

☁️ SaaS

📡 Telecommunications

💰 Venture Round on 2015-02

Description

• Provide day-to-day workflow coordination and support to the Client Services team. • Handle a variety of technical support cases and mitigate conflict. • Create, open, transfer, and/or reassign support cases to appropriate team members.

Requirements

• 2+ years of experience in customer service, software, or related field. • Knowledge of technology and customer support best practices. • Skill in applying logical and scientific thinking to a wide range of issues. • Ability to work in a fast-paced environment and stay organized.

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