Mid-Market Customer Account Manager

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Nextiva

WebsiteLinkedInAll Job Openings

VoIP • Unified Communications • Sales • Hosted PBX • Internet Fax

1001 - 5000

💰 $200M Private Equity Round on 2021-09

Description

•Help customers grow their businesses and simplify their lives by selling Nextiva products •Be the Primary sales driver for strategic business within an assigned segment/territory and partner •Identify and properly qualify opportunities •Manage all steps of the selling process, including coordinating complex sales cycles through decision-making process and contract execution •Interact with partners and Regional/Inside Partner Managers to prospect and collaborate on strategic initiatives •Demo specific elements of the Nextiva NextOS platform •Deliver Amazing Service®, leveraging the value of our products and services •Document activity and communicate information regarding prospects and opportunities via Salesforce.com •Create and drive revenue within a specified region or named accounts •Meet and exceed all quarterly and annual sales quotas •Own the sales cycle from lead generation to closure •Develop business plan and present during quarterly review sessions •Maintain account and opportunity forecasting within internal forecasting system •Ensure 100% customer satisfaction and retention throughout Implementation and Support experience

Requirements

•5+ years of experience selling large complex opportunities into the installed Channel or Direct customer base •3+ years of Solutions Selling experience with CCaaS, Telecom, CRM or Ai required •Ability to cultivate and build positive relationships •Understanding and experience with selling to Executives in Fortune 1000+ type organizations •Strong emphasis on collaboration and communication with Partners and internal team •Hands-on Salesforce experience •Demonstrated ability to consistently achieve and exceed quota •Proven ability to manage leads, manage a pipeline, and forecast •Proven track record of selling solutions to strategic customers

Benefits

•Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage •Life, disability, and supplemental indemnity plans •Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays •401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA •Employee Assistance Program and comprehensive wellness initiatives •Access to ongoing learning and development opportunities and career advancement