Senior Business Systems Analyst

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National Guardian Life Insurance Company

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Wholesale • Preneed • Individual Life and Annuity • Specialty Insurance Markets • long term care

201 - 500

Description

• The Senior Business Systems Analyst is accountable for providing Business, System, and Data Analysis, Quality Assurance and Production Support ensuring quality solutions are delivered that meet business needs. • This role operates under minimal supervision in a team environment. • Primary responsibilities include acting as a liaison between the business and IT supporting both systems and processes delivering quality solutions. • Tasks assigned to this level require an in-depth understanding of the company-wide system processes and solution requirements as well as data structures of the system being utilized. • Work includes independently analyzing the business process, documenting requirements, and recommending solutions. • It also includes advocating for quality solutions by creating and executing test plans. • Candidates in this role will also be mentoring other BSA’s and able to troubleshoot more complex tasks. • Senior Business Systems Analysts must be able to work in a changing, fluid environment and is dedicated to continuous improvement. • Quality Assurance tasks include exploratory, integration, system, regression, performance and user-acceptance testing. • Collaborate with stakeholders and IT team members to develop end-to-end technical solutions across teams that improve operational capabilities and customer experience. • Provide process and system support as necessary to ensure the business is functioning effectively and support configuration work.

Requirements

• Self-motivated with the ability to proactively take initiative, drive and follow through to completion. • Ability to lead change, adjust strategy and manage changing priorities. • Ability to work independently and in a collaborative team environment. • Knowledgeable in effective team building, team leadership and conflict resolution. • Ability to bring stakeholders together and influence at all levels of the organization. • Excellent analytical, critical thinking and problem-solving skills with the ability to look at the bigger picture and identify the root cause. • Ability to organize concepts, draw valid and logical conclusions, and engage others to help drive decision making. • Knowledgeable in techniques related to diagramming, modeling and prototyping. • Excellent verbal, written and interpersonal communication skills. • Ability to facilitate, present and articulate complex concepts to various stakeholders. • Advanced knowledge of testing techniques and tools. • Passion for mentoring and providing knowledge to others. • Proficient in all necessary technology, including computers, software applications including Microsoft Office Tools, Confluence, and JIRA. • Knowledgeable in policy administrative systems and development processes with an emphasis on agile methodology. • Ability to extract meaning from data. • Insurance industry knowledge preferred with a strong understanding of multiple functional areas. • Experience working with third-party vendors.