NICE
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
Senior Accountant - UK
February 8
NICE
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
📋 Description
Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • Key Responsibilities: • Financial Oversight and Reporting: • Prepare and review detailed financial statements, management accounts, and cash flow forecasts. • Ensure compliance with UK GAAP and regulatory standards. • Support year-end financial reporting and audit processes. • Tax Compliance and Advisory: • Oversee VAT return preparation and ensure timely and accurate submissions. • Manage corporate tax filings and assist clients with tax planning. • Team Leadership and Review: • Supervise and mentor junior and intermediate accountants. • Review and ensure the accuracy of team deliverables, including reconciliations, reports, and journal entries. • Provide training and guidance to improve team efficiency and knowledge. • Payroll Management: • Manage payroll processing for clients, ensuring accuracy in PAYE, National Insurance, and pension contributions. • Utilize payroll software, such as BrightPay or similar tools, to process and reconcile payroll. • Process Improvement: • Identify inefficiencies in accounting workflows and recommend improvements. • Leverage tools such as Dext, Hubdoc, or Syft for automation and enhanced accuracy. • Client Engagement: • Act as a primary point of contact for clients, addressing inquiries and providing strategic advice. • Build and maintain strong relationships with clients to ensure satisfaction and retention.
🎯 Requirements
• Bachelor’s degree in Accounting, Finance, or a related field. • 5+ years of accounting experience, including working with UK clients or firms. • Advanced proficiency in accounting software such as Xero, QuickBooks, and Dext. • Experience with payroll systems like BrightPay, Gusto, or similar tools. • Strong leadership skills with experience in managing and mentoring teams. • Excellent analytical and problem-solving skills. • Effective written and verbal English communication skills. • Reliable high-speed internet connection and home office setup.
🏖️ Benefits
Core Perks and Benefits: • HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave Onsite/Hybrid employee additional benefits: • Travel Subsidy Allowance • Free staff house accommodation (for those within a certain distance) • Free Shuttle service • Free Lunch • Free Uniform • Perfect attendance bonus Additional benefits/perks to all employees • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel
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