Workforce Analyst

3 days ago

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Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

• Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • Conduct data analysis to determine workforce needs and optimize staffing levels. • Forecast future staffing requirements based on business trends and growth projections. • Analyze performance metrics and generate reports to identify areas for improvement. • Collaborate with management to develop strategic initiatives for workforce efficiency. • Evaluate and improve existing workforce processes and systems. • Assist in the development of training programs to enhance employee performance. • Monitor key performance indicators (KPIs) to assess the effectiveness of workforce strategies.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or related field. • Proven experience in workforce analysis or similar roles, preferably in the accounting industry. • Strong analytical skills with the ability to interpret complex data sets. • Proficiency in workforce management software and Microsoft Excel. • Excellent communication skills, both written and verbal. • Detail-oriented mindset with a commitment to data accuracy and quality. • Ability to work collaboratively across various departments and teams.

Benefits

• HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave • Travel Subsidy Allowance • Free staff house accommodation (for those within a certain distance) • Free Shuttle service • Free Lunch • Free Uniform • Perfect attendance bonus • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel