NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
January 15
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
• A NICE Director of Partner Acceleration Executive is responsible for developing and scaling strategic partner relationships with Public Sector Global System Integrators. • Assist in building out new partner recruitment strategies, programs and supporting infrastructure. • Coordinate cross-functional resources to ensure alignment of partner activities with strategies that exist within NICE’s channel organization. • Establish deep relationships with resources both internally and within the GSI partner. • Work in a fast-paced environment with limited structure.
• Expert level Public Sector GSI account management and global systems integration methods • Expert level account management of clients using specialized component subsystems (e.g. hardware, software, networking and storage products) • 5+ years working with GSI (Global Systems Integrator) partner channel sales • 10+ years working in partner sales and at least 3 years in a specialized vertical requiring the sub integration of global systems. • Proven track record in a value consulting selling • Government business and financial modeling experience for GSI solutions • Experience dealing with large public sector opportunities (7-figure contract values)
• Join an ever-growing, market disrupting, global company • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Apply NowJanuary 15
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