Appen
Appen is a company that specializes in the provision of high-quality, scalable datasets that power AI models and applications. With over 25 years of experience, Appen offers an end-to-end platform for AI training data, data annotation, and data collection, supporting enterprises in the development and deployment of AI applications. Their services optimize deep learning with human-AI collaboration and are crucial for building trustworthy generative AI models. Appen provides customized solutions that meet the diverse needs of enterprises worldwide, enhancing AI innovation across various industries.
Search • Annotation • Evaluation • Personalization • Transcription
Director of Capacity Management
January 15
Appen
Appen is a company that specializes in the provision of high-quality, scalable datasets that power AI models and applications. With over 25 years of experience, Appen offers an end-to-end platform for AI training data, data annotation, and data collection, supporting enterprises in the development and deployment of AI applications. Their services optimize deep learning with human-AI collaboration and are crucial for building trustworthy generative AI models. Appen provides customized solutions that meet the diverse needs of enterprises worldwide, enhancing AI innovation across various industries.
Search • Annotation • Evaluation • Personalization • Transcription
📋 Description
• About Appen • Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. • Our data is crucial for building and improving AI systems. • At Appen, we are purpose-driven, ensuring models are helpful, honest, and harmless. • We are an equal opportunity employer.
🎯 Requirements
• 10+ years of experience in workforce planning, capacity management, or a related role, preferably in a technology, AI, or platform-driven company. • Proven expertise in demand forecasting, resource planning, and operational analytics. • Strong understanding of AI data project workflows and requirements, including the balance between fast-start and long-term projects. • Exceptional analytical skills, with the ability to interpret data and develop actionable insights. • Experience driving cross-functional initiatives and influencing at senior leadership levels. • Knowledge of CLV, NPS, and strategies for balancing operational efficiency with Contributor satisfaction. • Strong leadership and communication skills, with a track record of managing and developing high-performing teams. • Experience with global, multilingual workforces or contributor networks. • Familiarity with digital marketing, Contributor acquisition, or recruitment pipelines. • Background in AI, data services, or platform business models.
🏖️ Benefits
• Competitive salary • Benefits • Opportunities for growth • Inclusive and diverse workplace
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