Portfolio Solution Engineer

Yesterday

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NICE

WebsiteLinkedInAll Job Openings

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

Description

• At NICE, we don’t limit our challenges. We challenge our limits. Always. • We’re ambitious. We’re game changers. And we play to win. • We set the highest standards and execute beyond them. • We are seeking a NICE Portfolio Solution Engineer that will lead the functional and technical sales process with a coordinated focus on solutions development across NICE’s portfolio through discovery and requirements gathering, validation and demonstration. • The Portfolio Solution Engineer must be able to articulate NICE solutions’ value and position NICE’s products to both business and technical users. • The PSE must be a self-motivated storyteller, with a proven track record in software sales and knowledge of technology. • The PSE must demonstrate a positive 'can do' approach combined with the ability to eliminate sales obstacles through creative and adaptive approaches. • This role is a fit for someone with a strong technical background who has 5+ years of experience with solution selling. • The candidate should enjoy a mix of work and be ready to flex their strong technical aptitude. • Deliver demonstrations that align the NICE portfolio with the customer’s business challenges. • Identify all functional and technical challenges of assigned accounts. • Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. • Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. • Lead in all technical aspects of the sales process. • Assist with the definition and execution of successful proof of concepts (POC), where appropriate. • Actively contribute to a team approach with account executives and overlay teams. • Provide product feedback and suggestions to Product house. • Able to promptly respond to functional and technical elements of RFIs/RFPs. • Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics. • Travel requirements: 50%.

Requirements

• 5+ years of experience • Exceptional presentation and demo capabilities • Experience customizing and building the storyboard for demos and POC • Demonstrated success in achieving strategic deal wins • Ability to manage multiple, complex sales opportunities simultaneously • Ability to communicate from C-level executives down to Agent/Front Line level employees • Self-motivated, highly organized and team-oriented • Strategic thinker with a strong technical aptitude • Additional Valuable Skills: • Contact center technologies, WorkForce Manager/Management, Talent/HR Management, CRM or Business Intelligence experience • Certifications and knowledge of cloud technologies (AWS, Azure, Google) • Hardware platforms & Virtualization • Vertical market selling experience including Banking, Insurance, Telcos, Healthcare, Travel, and others