Portfolio Solution Engineer

September 25

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NICE

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Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

•At NICE, we don’t limit our challenges. We challenge our limits. Always. •A NICE Portfolio Solutions Engineer will lead the functional and technical sales process with a coordinated focus on solutions development. •Deliver demonstrations that align the NICE portfolio with the customer’s business challenges •Identify all functional and technical challenges of assigned accounts •Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. •Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. •Lead in all technical aspects of the sales process. •Assist with the definition and execution of successful proof of concepts (POC), where appropriate. •Actively contribute to a team approach with account executives and overlay teams. •Able to promptly respond to functional and technical elements of RFIs/RFPs

Requirements

•7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts •1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account •Exceptional presentation and demo capabilities •Experience customizing and building the storyboard for demos and POC •Demonstrated success in achieving strategic deal wins •Ability to manage multiple, complex sales opportunities simultaneously •Ability to communicate from C-level executives down to Agent/Front Line level employees