SMB Account Executive

March 14

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NICE

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NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• The Sales Executive will be responsible for establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. • Drive NICE Actimize's response to customers’ critical business problems; improve NICE Actimize’s position for current proposals while enhancing long-term relationships. • Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure the proposed sales and solutions capitalize on NICE Actimize strengths and can be implemented successfully. • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with ‘C’ levels. • Create and maintain a high-level presence and a network of relationships to facilitate sales. Initiate, support, develop and monitor purchasing agreements between NICE Actimize and the customer.

🎯 Requirements

• Minimum BS or BA degree, preferably in business, finance accounting, or computer science. • 3+ years’ experience selling Software solutions to the financial services industry. • High profile salesperson with excellent communication and presentations skills. • Proven successful ability to sell $1M Enterprise software/business solutions. • Ability to develop relationships with the ‘C’ level business users to sell based on business value. • Ability to interface with Sales Engineers and IT users to understand high-level technical requirements. • Experience selling Fraud, Anti-Money Laundering, or Brokerage Compliance Solutions a plus. • Global vision, creativity, and long-term planning ability required.