Dialer - US Sales Team

February 25

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NightOwl Consulting

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NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

Culture • Accounting • Real Estate • Legal • Marketing

51 - 200 employees

🤝 B2B

🎯 Recruitment

☁️ SaaS

📋 Description

•We are seeking a detail-oriented and proactive Dialer to join our team. •The Dialer will be responsible for making outbound calls to potential and existing customers using an automated dialing system. •The ideal candidate should possess excellent communication skills, maintain professionalism, and be able to handle high call volumes efficiently.

🎯 Requirements

•Excellent English Proficiency: Strong spoken and written English skills, with the ability to articulate ideas clearly and persuasively over the phone. •Sales & Customer Service Experience: 2-3 years of experience in cold calling, telemarketing, or call center roles targeting US companies. Previous sales or customer service experience is advantageous. •Competitive & Goal-Oriented: Tenacious sales attitude, persistence in making high-volume outbound calls, and the ability to handle rejection professionally. •Service-Oriented & Relationship Building: Strong customer service skills with the ability to build rapport, establish relationships, and provide a positive experience for potential clients. •Communication & Listening Skills: Strong verbal communication and active listening skills to effectively engage prospects and address their needs. •Organizational & Multitasking Abilities: Ability to manage multiple leads, prioritize tasks efficiently, and work in a fast-paced environment. •Tech-savvy & CRM Knowledge: Comfortable using automated dialing systems, CRM software, and other communication tools. •Problem-Solving & Initiative: Strong problem-solving skills, ability to work independently and collaboratively, and a proactive approach to challenges. •Resilience & Adaptability: Patience and the ability to perform under pressure while meeting deadlines and sales targets. •Education & Leadership: High school diploma or equivalent (Bachelor’s degree preferred but not required); previous experience managing junior sales teammates is a plus.

🏖️ Benefits

•Above market salary •HMO on Day 1 for principal and two dependents •Government-mandated benefits •Performance-based Incentives •Quarterly Company Events •In-depth training for career growth •Great Company Culture and HR experience •1,000 PHP De Minimis •Equipment and software provided