Solutions Engineer - Onboarding

November 27, 2024

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Northbeam

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

💰 $15M Series A on 2022-08

Description

• Northbeam is building the world’s most advanced marketing intelligence platform for growth. • Our attribution modeling technology and customizable dashboards provide our customers with a unified view of their e-commerce business data. • The Solutions Engineer role is a key member of the post-sales Onboarding team working closely with engineering, sales, customer success, and directly with customers. • This person is a technical expert able to assess and resolve setup issues, bugs, or any other technical challenges customers may face. • We’re a remote-first company with team members in San Francisco, Los Angeles, New York, and more. • Ideally this person will be in the PST time zone or able to work during those hours.

Requirements

• Bachelor's Degree or similar experience preferred, but not required • Understanding of google tag manager or other tag based management tools • Basic understanding of how modern websites are built from a high level (asset serving, server rendering, etc) • 2+ years of software engineering or support engineering experience • You should be proficient with: • Writing and editing SQL queries • JavaScript and HTML (basics) • Web based APIs • 2+ years of experience speaking with customers • The ability to translate technical concepts into easy to follow documentation / emails / directions • Proficient in modern web development tools (nextjs, react, vue) • Experience with ecommerce store platforms (shopify, salesforce, etc) • Administrator tooling: • Retool, ActiveAdmin, Django Admin, or other similar tools • Python (nice to have) • Proficient in data analytics tools (nice to have)