NSC Global
NSC Global is a privately owned multinational technology company providing end-to-end IT solutions, design consultancy, infrastructure management, and field services. Founded in 1997, the company operates in over 100 countries, delivering scalable and flexible services such as Device as a Service (DaaS), Infrastructure as a Service (IaaS), and Network as a Service (NaaS) to support the evolving needs of businesses in a digital-first world. With a strong focus on innovation, security, and sustainability, NSC Global also engages in the deployment of transformative technologies, including private 5G networks, to enhance customer experiences and operational efficiency.
Procurement and Logistics • Operational Support • Managed Resourcing • Transformation Services • Managed Infrastructure
Senior Service Delivery Manager
March 22
NSC Global
NSC Global is a privately owned multinational technology company providing end-to-end IT solutions, design consultancy, infrastructure management, and field services. Founded in 1997, the company operates in over 100 countries, delivering scalable and flexible services such as Device as a Service (DaaS), Infrastructure as a Service (IaaS), and Network as a Service (NaaS) to support the evolving needs of businesses in a digital-first world. With a strong focus on innovation, security, and sustainability, NSC Global also engages in the deployment of transformative technologies, including private 5G networks, to enhance customer experiences and operational efficiency.
Procurement and Logistics • Operational Support • Managed Resourcing • Transformation Services • Managed Infrastructure
📋 Description
• nscglobal is currently looking for a Senior Service Delivery Manager to join our growing company. • nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. • This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. • This position holds the responsibility for building relationship through open and honest communication. • Will need to ensure delivery teams meet or exceed all Service Level Agreements and develop and monitor performance objectives for all direct employees. • Complete billing responsibilities in a timely manner and lead collective activities as necessary.
🎯 Requirements
• 5 - 7 years of equivalent working experiences/ certifications • Has had Budget or project- and financial accountability • Experience in handling multiple projects and running current services in the past • Has done ITIL Foundations or ISO certification, completed Project Management with working experience or similar courses • CRM Experience • Experienced in preparing and leading customer meetings regional or global • Experienced in having discussions on C-Level • Escalation management internal and external • Is very familiar with skill assessment as required by account and can identify skill improvements for individuals and as a team. • Act as single interface to all delivery programs under remit • Scrum, Lean, Six-Sigma, TQM principles you know • Experience in implement relevant policies and standards including compliance against security policies • University degree in IT systems /Business/ Management is a plus
Apply NowSimilar Jobs
March 22
Drive supplier sustainability and resilience initiatives aligned with MTPA's goals in pharma. Manage risk and ensure compliance with ethical and environmental standards.
March 22
Join DICK'S Sporting Goods as Senior Manager, overseeing technology resilience strategies and programs.
March 21
Manage a sales team for diabetes technologies at Dexcom. Drive sales and partnerships in healthcare sectors.
March 21
Join Docusign as a Lead Engagement Manager to drive customer success with their cloud solutions. Act as a trusted advisor to sales and customers, ensuring successful implementation.
March 21
Lead site identification and start-up for clinical trials at RTI International. Ensure compliance and quality while managing various stakeholders.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.