Senior Solution Engineer, Networking

November 19

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NVIDIA

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GPU-accelerated computing • artificial intelligence • deep learning • virtual reality • gaming

10,000+ employees

Founded 1993

🤖 Artificial Intelligence

🎮 Gaming

Description

• Bridge the gap between NVEX support team and software development groups • Triage sophisticated customer hardware and network issues • Develop key software improvements and tools for NVIDIA’s Ethernet switch systems • Get to contribute to the products you support as a developer embedded with one of the software engineering teams • Drive escalated customer issues with NVIDIA solution deployments from inception to resolution • Work with NVIDIA Enterprise customers to improve the experience of working with NVIDIA solutions • Bring independent analysis, communication, and problem-solving to customer experience • Collaborate with engineering to document, recreate and solve issues • Author and incorporate technical solutions into knowledge base

Requirements

• BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience) • At least 5 years experience developing with C for network equipment or infrastructure • At least 5 years experience providing direct customer-facing support or within the support escalation path • Experience with the SONiC network operating system • Expertise in Linux and Unix-type OSes at the driver, system, and user-space layers running on enterprise network equipment • Proven ability to deeply analyze and develop Layer 1 / IP / Layer 2 switching / Layer 3 routing networking protocols (ARP, STP, LACP, MLAG, IGMP, PIM, BGP, OSPF) • Experience analyzing and debugging low level software components including network drivers, switch ASIC control software, and platform APIs • Excellent communication, verbal and written English skills • Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented

Benefits

• Equity • Benefits