Senior Solution Engineer - vGPU and Omniverse

November 11

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NVIDIA

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GPU-accelerated computing • artificial intelligence • deep learning • virtual reality • gaming

10,000+

Description

• Provide direct support to our NVIDIA Enterprise customers and work to answer questions, reproduce, resolve, or bring up customer issues • Triage customer issues involving NVIDIA vGPU and Omniverse products • Take ownership and drive critical customer issues to resolution. Collaborating with engineering to document, recreate and tackle issues • Lead team of solution engineers supporting NVIDIA vGPU and Omniverse products • Collaborate with product teams responsible for related products to prioritize issues important to customers • Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including vGPU, Omniverse, and AI Enterprise technologies • Occasional work on weekends and holidays to support customers

Requirements

• BS in Computer Science, Electrical Engineering, Computer Engineering, related field, or equivalent experience • 15+ years experience developing with C/C++ • Proficient in Python programming with the ability to develop scripts and build custom tools • 5+ years demonstrated ability within the customer support escalation path, or providing direct customer-facing support • 10+ years experience leading engineering teams • Experienced in Microsoft Windows OS and Linux system administration • Deep Linux OS knowledge and hands-on triage, and very comfortable working in various other hypervisor environments such as VMWARE, Citrix, Linux with KVM, Microsoft Windows Server and Azure Stack HCI • Deep understanding of VDI solutions • Excellent communication, verbal and written English skills

Benefits

• Equity • Benefits