Support Solutions Engineer

November 6

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NVIDIA

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GPU-accelerated computing • artificial intelligence • deep learning • virtual reality • gaming

10,000+

Description

• Work with Enterprise customers to improve the availability and reliability of NVIDIA AI Enterprise products. • Drive customer issues related to NVIDIA AI Enterprise software and hardware deployments, from inception through to resolution. • Author and incorporate technical solutions into our knowledge base. • Collaborate closely with engineering teams to resolve issues and research new use cases with GPUs.

Requirements

• BS in Computer Science, Electrical Engineering, Computer Engineering, or a related field, or equivalent experience. • 5+ years of experience in system software development, cloud infrastructure, and troubleshooting customer issues. • Strong understanding of computer science concepts with excellent knowledge of Python and scripting methodologies. • Proven grasp of datacenter, cloud, and Artificial Intelligence technologies to provide comprehensive solutions for sophisticated installations, maintenance, or operations. • Superb professional-level interpersonal and communication skills, essential for working closely with customers and engineers. • A self-starter with a passion for solving problems, intellectual curiosity, positive approach, flexibility, analytical ability, self-motivation, and a team-oriented attitude.

Benefits

• Eligible for equity • Eligible for benefits