Grand Circle Corporation
Grand Circle Corporation is a leading travel company specializing in adventure travel experiences, particularly for the mature traveler market. They offer an array of unique and immersive itineraries around the globe, focusing on cultural and natural explorations. Grand Circle Corporation is committed to providing exceptional service and meaningful travel experiences while fostering connections among travelers and the communities they visit.
1001 - 5000 employees
👥 B2C
Inbound Customer Service Representative
March 21
🏈 Alabama – Remote
🐻 Alaska – Remote
+11 more states
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Grand Circle Corporation
Grand Circle Corporation is a leading travel company specializing in adventure travel experiences, particularly for the mature traveler market. They offer an array of unique and immersive itineraries around the globe, focusing on cultural and natural explorations. Grand Circle Corporation is committed to providing exceptional service and meaningful travel experiences while fostering connections among travelers and the communities they visit.
1001 - 5000 employees
👥 B2C
📋 Description
• Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries. • Advise, book, and update airline reservations as necessary using code-based software. • Communicate comprehensive information to travelers, including details about our products and policies. • Compete individually while maintaining a positive team spirit. • Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals.
🎯 Requirements
• 2+ years of experience working in a call center environment. • 2+ years of remote experience required. • Experience working in the travel industry is a plus! • Ability to multi-task and navigate multiple computer systems • High attention to detail • Positive attitude and flexibility
🏖️ Benefits
• Competitive Hourly Rate • Medical, Dental, Vision & Life Insurance(s) • Strong PTO package - 16 days and accruing more each year • 11 Paid holidays throughout the year • 401(K) with Company Match
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