Offshore Launch
Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.
Customer Service Representative - Plumbing HVAC Experience Required
Yesterday
🤠 Texas – Remote
💵 $850 - $1.3k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Offshore Launch
Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.
📋 Description
• About Offshore Launch: a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. • Why Join Offshore Launch? Impact the growth and success of small and medium-sized businesses. • Work in a people-first, remote environment that values growth and ongoing development. • Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration. • Contribute to a culture that values partnership, service, and excellence. • Your Role: help the Client succeed as an employee of Offshore Launch, with ongoing support from the Agency.
🎯 Requirements
• At least 2 years of experience in HVAC or Plumbing. • Familiarity with Service Titan or similar dispatching & scheduling software. • Strong verbal and written communication skills in English. • Ability to multi-task and manage high call volumes while maintaining professionalism. • Availability during designated work hours, including weekends. • Comfortable working with VoIP systems (AT&T Office@Hand/RingCentral) and lead tracking software. • Detail-oriented with strong problem-solving skills to assist customers effectively. • Knowledge of plumbing services is a plus, but willingness to learn is essential.
🏖️ Benefits
• $850-$1300 depending on experience • 13th month pay • Performance-based bonuses • Comprehensive HMO policy, including dependents. • Annual continuing education budget to support professional development
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