Research and Insights Communications Analyst

5 days ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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OGC Global

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OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.

Consulting • Market Research • Data Analytics • Data Visualisation • Analytics

11 - 50 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, and Customer Experience (CX). • Work closely with a Fortune 500 Telecommunications company on internal communication strategy aimed at correlating complex data to decision makers. • Help derive insights from data outputs and create content that communicates clear, cohesive stories. • Strategize and execute insights messaging, creating informative reports for diverse audiences. • Manage research projects, coordinating with stakeholders to meet deadlines. • Train team members on enhancing presentations and deliverables. • Write research newsletters and maintain a calendar aligning with initiatives to build internal support.

🎯 Requirements

• Bachelor’s degree in Social Science, Marketing, Management, Journalism or a related field • 3-5 years experience in a research or analytics role, ideally with writing or branding; creative agency experience (advantage) • Excellent communication skills and a proven experience in developing and implementing communication strategies in a corporate environment through data visualization and research communications. • Highly consultative and able to influence others through compelling storytelling and data visualization • Strong analytical and problem-solving skills, with a keen attention to detail and a sharp eye for effective graphic design and data visualization • Knowledge and understanding of research and data analysis methodologies • Excellent interpersonal skills, strength in both written and verbal communication in a multicultural environment with all levels of employees and management. • Strong workflow management skills including organizational, time/project management, planning and implementation • Experience in executing original, effective strategies • Proven ability to work in a fast-paced, deadline-driven team environment