Director of Channel Development

March 27

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Omilia - Conversational Intelligence

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Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.

Natural Language Self-Care • Customer Experience • Call Center • Artificial Intelligence • Virtual Assistants

201 - 500 employees

Founded 2002

🤖 Artificial Intelligence

🛍️ eCommerce

💰 $20M Private Equity Round on 2020-05

📋 Description

• The role is responsible for managing and closing New ACV Booking Quota, participant’s Goal Sheet & Sales Bonus Incentive Compensation Plan, and Schedule, Omilia Bonus Compensation Plan and Sales Booking Policy Terms. • You will focus on execution of our global sales strategy, focusing on closing new sales to propel revenue growth to new heights. • Develop and grow Omilia Reseller and Referral Partner bookings and sales opportunities • Generate Partner-led sales opportunity funnel and deals through companies such as Cisco, Accenture, ConvergeOne, and other Omilia Reseller and Referral Partners that will be assigned to the Director of Channel Sales. • Use knowledge of Omilia solutions to articulate “Why Omilia” key differentiators and product use cases from the customer perspective • Nurture and expand Partner network of reps for Omilia sales team • Partner and Reseller coordination with Omilia Sales • Identify and train partners in Omilia Sales process and Customer Journey process • Pricing alignment and training for partners • Facilitate Cross-Marketing items for partner channels • Assist in definition of internal processes aligned to VAR / CIP process • Onboard new hire AEs that will sell to Channel Opportunities • Collaborate with Partner Enablement team • Run Sales Training and Evangelism programs for educating partner sales teams Partner • Coordinate and deliver training and onboarding programs for Key Solution Partners to ensure sales enablement of the partner channel • Manage weekly Partner outreach to ensure Omilia is top of mind • Identify, establish, penetrate, and strengthen key relationships in the Key Solution Partner community to position the company for new sales opportunities • Strengthen relationships with Key Solution Partners, ensuring a positive Partner experience • Support the success of the Omilia Sales reps by developing strategic go-to-market campaigns that align with and maximize each Key Solution Partner’s go-to-market messaging • Facilitate funnel development via hands on approach on strategic deals, day-to-day activities, including preparation of customer presentations and price quotes • Support event planning activities, including participation level, agenda, required attendees, content to be delivered, marketing collateral requirements, and scheduling key meetings • Participate in industry events where Omilia has a presence • Accurately forecast Sales & Revenue expectations as a result of activities • Provide timely, detailed and accurate reporting to internal and external audiences (forecasts, prospects, funnels, schedules, expense reports, etc.) • Facilitate document creation and coordination to other sales representatives • Coordinate with pre-sales on new template definitions for new program • Gather valuable field data and product feedback from each customer engagement, and working directly with Product Management to facilitate ideas for the long term technical direction and development of the Omilia software platform. • Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product. • Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects. • This position may require significant travel up to 20% of the time, including overnight travel.

🎯 Requirements

🏖️ Benefits

• Competitive compensation; • Long-term employment with the working days vacation; • Development in professional growth (courses, training, etc); • Being part of successful cutting-edge technology products that are making a global impact in the service industry; • Proficient and fun-to-work-with colleagues; • Apple gear.