September 16
πΊπΈ United States β Remote
π΅ $21 - $23 / hour
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
β’ Answers all incoming telephone calls promptly/professionally and documents calls in accordance with department protocols. β’ Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards. β’ Provides accurate information to insured in accordance with company policy or research information, when necessary. β’ Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution. β’ Obtains comparative quotes on personal lines insurance and presents to insured. β’ Audits insurance applications for accuracy and enters new insured on computerized system. β’ Audits new business pending files by date, following up with carriers if policy is not received timely.
β’ High school diploma or general education degree (GED). β’ 2 or more years of experience in customer service and/or sales, preferably in the insurance industry or equivalent combination of education and experience. β’ Demonstrated proficiency with computers including MS Outlook, Word, Excel. β’ Property & Casualty (P&C) or Personal Lines license.
β’ Comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings. β’ 10 days of paid time off and 11 paid holidays for eligible employees.
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π΅ $21 - $25 / hour
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β° Full Time
βͺοΈ Entry-level
π’ Junior
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