Customer Marketing Manager

November 8

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Onit

WebsiteLinkedInAll Job Openings

Process Automation • Legal Technology • Online Project Management • Business Collaboration Tools • Contract Review and Approval

501 - 1000

💰 $200M Private Equity Round on 2019-01

Description

• Drive customer-centric marketing initiatives designed to enhance engagement, foster loyalty, and promote upselling opportunities. • Collaborate closely with cross-functional teams to ensure our customers maximize the value of Onit’s offerings. • Create and implement comprehensive customer lifecycle marketing campaigns, including onboarding, retention, and re-engagement initiatives. • Write, edit, and publish compelling content that speaks to our customers’ needs, such as case studies and newsletters. • Own our customer advocacy program, encouraging happy customers to share their stories. • Plan and execute customer-focused events and webinars that foster community engagement and showcase our products.

Requirements

• Bachelor's degree in marketing, business, or a related field; MBA a plus. • 5+ years of experience in marketing, with a focus on customer marketing or engagement within a B2B environment, preferably in software or technology. • Strong understanding of customer lifecycle management and best practices in customer retention. • Proven ability to develop and execute successful marketing campaigns and create content tailored to customer needs. • Excellent communication and interpersonal skills, with a demonstrated ability to collaborate across diverse teams. • Proficient in HubSpot and Salesforce • Analytical mindset with the ability to interpret data and make informed, data-driven decisions