Turnstiles β’ Gates β’ & Portals β’ Printing Plastic Cards & Tags β’ Custom Hole Punches & Tools
October 31
πΊπΈ United States β Remote
π΅ $28 - $32 / hour
β± Part Time
π‘ Mid-level
π Senior
π Customer Support
Turnstiles β’ Gates β’ & Portals β’ Printing Plastic Cards & Tags β’ Custom Hole Punches & Tools
β’ We are seeking a motivated and friendly Customer Service Representative to join our team. β’ You will be the primary point of contact for our customers, providing exceptional service and resolving inquiries in a timely and efficient manner. β’ You will handle both inbound and outbound communications via phone, email, and live chat, ensuring customer satisfaction at every step.
β’ Communication Skills: Strong verbal and written abilities. β’ Active Listening: Attentive to customer concerns. β’ Problem-Solving Skills: Quick identification and resolution of issues. β’ Technical Proficiency: Familiarity with customer service software and applications. β’ Empathy: Understanding and compassion towards customers. β’ Adaptability: Flexibility to changing needs and procedures. β’ Time Management: Effective prioritization of tasks. β’ Attention to Detail: Accurate recording and handling of customer information. β’ Knowledge of Products/Services: Informed about company offerings. β’ Teamwork: Collaborative and supportive of colleagues.
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