Online River, LLC
Turnstiles • Gates • & Portals • Printing Plastic Cards & Tags • Custom Hole Punches & Tools
11 - 50
Customer Service Representative
Yesterday
Online River, LLC
Turnstiles • Gates • & Portals • Printing Plastic Cards & Tags • Custom Hole Punches & Tools
11 - 50
Description
• We are seeking a motivated and friendly Customer Service Representative to join our team. • You will be the primary point of contact for our customers, providing exceptional service and resolving inquiries in a timely and efficient manner. • You will handle both inbound and outbound communications via phone, email, and live chat, ensuring customer satisfaction at every step.
Requirements
• Communication Skills: Strong verbal and written abilities. • Active Listening: Attentive to customer concerns. • Problem-Solving Skills: Quick identification and resolution of issues. • Technical Proficiency: Familiarity with customer service software and applications. • Empathy: Understanding and compassion towards customers. • Adaptability: Flexibility to changing needs and procedures. • Time Management: Effective prioritization of tasks. • Attention to Detail: Accurate recording and handling of customer information. • Knowledge of Products/Services: Informed about company offerings. • Teamwork: Collaborative and supportive of colleagues.
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