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OpenSesame
We help companies develop the world's most productive and admired workforces.
elearning ⢠online courses ⢠mlearning ⢠online marketplace ⢠compliance training
51 - 200
Customer Success Manager
September 4
đşđ¸ United States â Remote
đľ $73k - $90k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
OpenSesame
We help companies develop the world's most productive and admired workforces.
elearning ⢠online courses ⢠mlearning ⢠online marketplace ⢠compliance training
51 - 200
Description
⢠Primary point of contact for customers ⢠Responsible for customer success metrics ⢠Conduct account reviews and maintain engagement ⢠Handle day-to-day communications and requests ⢠Identify opportunities to grow accounts ⢠Develop scalable resources and create best practices
Requirements
⢠Relationship driven with B2B experience ⢠Passion for technology and elearning ⢠Exceptional communication and problem-solving skills ⢠Detail-oriented with project management abilities ⢠Independent worker ⢠Identifies trends from customer feedback
Benefits
⢠Comprehensive benefits package including professional development ⢠Health insurance ⢠401(k) matching ⢠Paid time off
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