Senior Product Manager

January 3

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Oportun

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Oportun is a financial technology company that specializes in providing affordable personal loans and savings solutions. They are recognized as Bankrate's #1 app for saving money in 2024. Oportun offers personal loans ranging from $300 to $10,000 for various financial needs such as bills, repairs, and deposits, with quick funding and affordable payments. The company provides a unique app that helps users manage their loans and saves money intelligently. Oportun also focuses on financial education and offers tools like loan calculators and prequalification services, which do not impact credit scores. Although Oportun is not a bank, they ensure deposits are FDIC insured through partner banks.

Financial Services • Responsible Lending • Pre-Paid Debit Cards • Serving the Underbanked • Data Analytics

1001 - 5000 employees

Founded 2006

💳 Fintech

💸 Finance

📋 Description

• We are looking for a talented and creative problem solver to be a Sr Product Manager at Oportun for Online Servicing and Payments team. • Online Servicing and Payments are at the core of creating an amazing customer experience for Oportun’s members and play a huge role in delighting our members through the entire financial journey. The charter of Online Servicing & Payments includes ensuring: • That our members stay current with their loans. • We can support them (when they face financial hardships) in a proactive and system-driven manner. • And that we can engage them and provide new financial offerings (up-sell) as well as drive additional business for Oportun (Eg: referrals). • As a Senior Product Manager, you will articulate product strategy, set objectives and key results, define roadmaps, and work with the cross-functional team to deliver best-in-class solutions. If you thrive in a fast-paced environment and have a passion for building products that delight users, join Oportun and grow with one of the most innovative and progressive FinTech companies.

🎯 Requirements

• Strong track record: 5+ years of product management experience in high-growth environments, with experience in the financial services industry (FinTech, challenger bank, etc.) highly preferred. • Experience with payment systems and third-party payment partners. Working knowledge of loan servicing processes and procedures. Understanding of servicing multiple products across systems. • Experience working with business executives from many disciplines (compliance, risk, operations, fraud, technology, business intelligence, finance, training, legal, cybersecurity, etc.) to understand the need, define features, and prioritize and manage scope to operate in an iterative agile delivery framework. • Customer-centric: You are passionate about improving the financial health of Oportun’s members. • Analytical problem solver: You have experience working and delivering on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis). • Collaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners. • Excellent communicator: You are a clear and concise communicator, and you have superb documentation skills. • Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members. • Bonus Points: You have experience launching products within complex legal and regulatory frameworks such as Finance, experience with SQL, and experience working with a multi-national workforce.