Client Marketing Manager

March 19

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

🎡 Marketing

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Opus 2

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Opus 2 is a company specializing in AI-assisted legal technology solutions, enabling legal professionals to enhance collaboration, efficiency, and success in litigation and arbitration cases. With award-winning software and services, Opus 2 provides comprehensive solutions for case management, analysis, hearing preparation, and conduct seamless dispute resolution proceedings worldwide. They integrate advanced AI technology to automate and streamline labor-intensive tasks, improve case preparation, and optimize legal workflows. Trusted by leading international law firms, Opus 2 enhances legal practice with innovative tools for managing extensive document analysis, real-time transcriptions, and chambers management.

Litigation Support Services • Case Analysis Software • Court Reporting • Litigation Support Software • US Depositions Abroad

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2017-08

📋 Description

For more than 15 years, Opus 2 has developed award-winning solutions trusted by the most successful law firms and used in thousands of legal proceedings around the world. • Transforming how lawyers work on matters, Opus 2 eliminates inefficiencies and connects legal teams with the collaborative software they need to work smarter and more effectively together. • The Client Marketing Manager is responsible for planning, managing, and executing integrated marketing initiatives across the business. • You will work closely with other stakeholders in the marketing, sales, product and customer success teams to drive revenue and achieve our goals. • Partner with the key stakeholders to identify key moments in the client lifecycle where marketing can drive value. • Build a strong client advocacy program, encouraging clients to share their success stories, participate in industry thought leadership opportunities, and act as references for new business. • Support the creation of a client community to foster learning, partnership and innovation. • Ensure clients are regularly updated on product updates, new features, and best practices through various communication channels. • Develop and execute client-focused marketing campaigns that promote product adoption, retention, and expansion. • Develop a deep understanding of client segments and create personalized marketing strategies to meet the unique needs of each group. • Lead ABM execution, aligning with sales and customer success. • Collaborate with content, design and product marketing to develop engaging content. • Leverage client data and insights to create targeted campaigns that drive product usage and satisfaction. • Lead team in planning and executing client marketing campaigns with a variety of tactics including events, webinars, social media, conferences, digital ads, content and other activities. • Monitor and report on marketing programs regularly to evaluate their efficiency and effectiveness.

🎯 Requirements

What we are looking for in you • 7+ years of marketing experience, with at least 2 years in a client marketing or customer lifecycle role in a SaaS or technology company. • Expert at developing and executing marketing plans and campaigns. • Strong understanding of SaaS products, customer retention strategies, and client communication. • Proven track record of achieving ROI through optimization of marketing campaigns and client references. • Is a strong, decisive project manager able to multitask and prioritize concurrent projects. • Displays excellent written and verbal communication skills both in a collaborative office environment and virtually as needed. • Holds a bachelor’s degree in marketing, business or a related field or has equivalent work experience.

🏖️ Benefits

Working at Opus 2 • 401k contribution. • 21 days annual holidays, flexible working, and length of service holiday entitlement. • Healthcare insurance. • Dental plan. • Vision insurance. • Life, short-term and long-term disability insurance. • A day of leave to volunteer for charity work.