Digital Transformation Manager - Salesforce

6 days ago

Apply Now

Receive Emails with Similar Jobs

OutSystems

WebsiteLinkedInAll Job Openings

Low-Code Development • AI • Generative AI • GenAI • Cloud-Native Development

1001 - 5000 employees

Founded 2001

🏢 Enterprise

⚡ Productivity

☁️ SaaS

Description

• Define and prioritize the Salesforce roadmap in collaboration with stakeholders to align system capabilities with business goals. • Own the product backlog, ensuring user stories are clearly defined, prioritized, and actionable. • Drive discovery sessions to identify business needs and translate them into technical requirements. • Manage Jira story workflows, ensuring alignment with business objectives and clear communication with development teams. • Validate story acceptance criteria and oversee progress reporting to stakeholders. • Act as the primary liaison between stakeholders, end-users, and technical teams, ensuring expectations are managed and goals are aligned. • Collaborate with key stakeholders to gather business requirements, facilitate process mapping sessions, and translate insights into actionable technical solutions that drive project success and maintain alignment throughout the lifecycle. • Communicate effectively with executives, business users, and IT teams to ensure alignment and transparency throughout the project lifecycle. • Build strong relationships with external vendors and partners to leverage their expertise and resources as needed. • Oversee QA and UAT cycles, ensuring solutions meet business requirements and user expectations. • Organize and lead feedback sessions, incorporating stakeholder input for iterative improvements. • Ensure cross-functional teams are aligned on priorities, deadlines, and resource allocation. • Anticipate and resolve bottlenecks, driving efficient execution of Salesforce projects. • Provide guidance on Salesforce best practices, including configuration, integration, and customization. • Collaborate with developers to troubleshoot and resolve complex issues while ensuring high-quality deliverables. • Identify opportunities for process optimization, automation, and enhanced user experiences. • Drive ROI through improved Salesforce utilization, integration with other systems, and tailored solutions for business challenges. • Lead end-to-end delivery of Salesforce projects, ensuring milestones are met and solutions align with organizational objectives. • Foster an Agile environment to enable iterative delivery and continuous improvement.

Requirements

• Proven experience in product ownership or business analysis, with a focus on Salesforce Sales Cloud and related tools. • Strong ability to manage stakeholder expectations and deliver well-communicated, on-time projects. • Expertise in user story management, QA/UAT coordination, and Agile methodologies. • Exceptional communication and problem-solving skills to translate business needs into technical solutions. • 5+ years in Salesforce configuration, administration, and implementation; certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus. • Proficiency in tools like Jira, Confluence, and other project management software. • Experience with direct sales and channel partner models is an advantage. • Bachelor’s degree in Computer Science, Information Systems, or a related field preferred.