Oviva
Oviva is a healthcare company that offers personalized weight loss programs and expert care, covered by the NHS, to help individuals achieve their health goals. Their programs combine medication, which studies have shown to help achieve substantial weight loss, with continuous remote support from a team of healthcare professionals, including doctors, dietitians, and psychologists. Oviva leverages technology through their app, enabling users to track their progress, receive tailored advice, and maintain a healthy routine. The company provides a convenient, effective path to weight management and has been recommended by NICE for delivering Tier 3 Weight Management services within the NHS framework.
Dietetics • Weight loss counselling • Telemedicine • Digital Health • MedTech
Teamlead Administration - Customer Service
March 8
Oviva
Oviva is a healthcare company that offers personalized weight loss programs and expert care, covered by the NHS, to help individuals achieve their health goals. Their programs combine medication, which studies have shown to help achieve substantial weight loss, with continuous remote support from a team of healthcare professionals, including doctors, dietitians, and psychologists. Oviva leverages technology through their app, enabling users to track their progress, receive tailored advice, and maintain a healthy routine. The company provides a convenient, effective path to weight management and has been recommended by NICE for delivering Tier 3 Weight Management services within the NHS framework.
Dietetics • Weight loss counselling • Telemedicine • Digital Health • MedTech
📋 Description
• Du suchst eine neue Herausforderung in der Teamleitung, bei der Du wirklich etwas bewegen kannst? • Du möchtest mit Deinem Team Prozesse optimieren, für exzellenten Service sorgen und gleichzeitig aktiv die Gesundheitsversorgung der Zukunft mitgestalten? • Als Teamleitung verantwortest Du die administrative Patientenbetreuung und die schriftliche Kundenkommunikation. • Gemeinsam mit Deinem Team sorgst Du für reibungslose Abläufe, hohe Servicequalität und zufriedene Patient:innen.
🎯 Requirements
• Im Idealfall mindestens 3 Jahre Führungserfahrung im Bereich Administration oder schriftlicher Kundenservice (Backoffice) • Spaß an Prozessoptimierung und Digitalisierung • Starke Kommunikations- und Organisationsfähigkeiten • Kundenorientierung und Freude daran, Patientenerlebnisse aktiv zu verbessern • Sehr gute Deutsch- und Englischkenntnisse
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